PRIVACY POLICY
Spectra Coffee USA, LLC (“Spectra Coffee,” “we,” “us,” or “our”) invites you to carefully read this Privacy Policy. We are committed to processing the Personal Data you provide in accordance with the principles of fairness, lawfulness, transparency, purpose and storage limitation, minimization and accuracy, integrity, and confidentiality. This policy complies with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA) and, where applicable, the Controlling the Assault of Non-Solicited Pornography and Marketing (CAN-SPAM) Act and other relevant federal and state regulations.
DATA CONTROLLER
The Data Controller for your Personal Data is Spectra Coffee USA, LLC, based in [City, State], United States.
DATA PROTECTION CONTACT
You may contact us regarding privacy-related matters at [email protected]. Alternatively, you can write to us at:
📍 Spectra Coffee USA, LLC
[City, State]
United States
We are committed to protecting the privacy and security of your Personal Data in accordance with U.S. privacy laws. If you have concerns about your personal data, please contact us using the details provided above.
PERSONAL DATA PROCESSED
For the purposes of this Privacy Policy, “Personal Data” refers to:
•Any information that identifies, relates to, describes, or could reasonably be linked to an individual, as defined under CCPA and other applicable U.S. privacy laws.
•Examples include, but are not limited to:
•Personal details (such as name, surname, etc.).
•Contact information (email, address, telephone number).
•Geo-location and/or Internet browsing data (including IP addresses) collected via cookies (see our Cookie Policy for more information).
•Financial and payment information related to purchases made on our website.
•Employment-related information (if you apply for a position with Spectra Coffee, we may process information in your resume, as well as details obtained during interviews or pre-employment screenings).
If you submit a request via the “Contact Us” section of our website, certain Personal Data is required to process your inquiry. These fields will be marked as mandatory.
Additionally, we may collect information you publicly share on social media platforms where Spectra Coffee has a presence (e.g., Facebook, Instagram, Twitter). This may include interactions such as likes, comments, images, reviews, or any other publicly shared content.
THIRD-PARTY LINKS
Our website may contain links to third-party websites that operate under different privacy standards. Clicking on a third-party link may result in the placement of cookies or other tracking technologies on your device. Spectra Coffee is not responsible for the privacy practices, policies, or actions of third-party websites. We encourage you to review their privacy policies before providing personal information.
DATA USE & RETENTION
The data we collect is processed for the purposes described in this Privacy Policy and stored in compliance with applicable U.S. laws to ensure the protection of your privacy.
CONSENT
It is important to us that we collect, use, or disclose your personal information only where we have a lawful basis to do so. Under U.S. privacy laws, including the CCPA, your consent may be explicit (opt-in), implied (based on your actions), or deemed (opt-out mechanisms where legally permitted).
•Explicit consent can be given orally, electronically, or in writing (e.g., checking a box to subscribe to marketing emails).
•Implied consent may be inferred from your action or inaction (e.g., submitting an inquiry via our website, where responding requires processing your data).
•When you make a purchase, sign up for an account, or otherwise engage with us, we assume your implied consent for the collection, use, and disclosure of your Personal Data for the purposes of fulfilling your request and related services.
Typically, we will seek your explicit consent at the time we collect your personal data. In some cases, we may collect personal data first and obtain consent before using or disclosing it.
If we intend to use or share your personal data for purposes not previously disclosed (either in this Privacy Policy or elsewhere), we will notify you before such use and provide an option to opt out where required by law.
We may collect, use, or disclose your personal information without your consent when required or permitted by U.S. law, such as for fraud prevention, law enforcement requests, or legal compliance.
WITHDRAWING CONSENT
You may change or withdraw your consent at any time, subject to legal or contractual obligations, by contacting us using the information provided in this Privacy Policy.
•If you withdraw consent, this may affect our ability to provide certain services (e.g., processing orders, providing customer support, or sending marketing communications).
•To withdraw consent for marketing emails, you can click the “unsubscribe” link in our emails or contact us at [email protected].
•In certain cases, withdrawing consent may not prevent us from processing your data where permitted by law (e.g., retaining transactional records for tax and legal purposes).
PURPOSES AND LEGAL BASIS FOR PROCESSING
We collect and process personal data based on legitimate interests, contractual necessity, legal compliance, and user consent, as required under U.S. privacy laws. The purposes and related legal bases for processing your Personal Data are outlined below:
1. Website Registration
•When you create an account on our website (or log in via a third-party social media account), we process your data to allow you to access our services as a Registered User.
•Legal Basis: Performance of a contract (pre-contractual measures) and legitimate interest (providing a seamless user experience).
Third-Party Logins: If you register via a social media account (e.g., Facebook, Google), the personal data accessed will depend on your settings with that third-party provider. Please refer to their privacy policies for details.
2. Purchase of Products
•Whether you buy products as a Registered or Non-Registered User, we process your Personal Data to:
•Manage orders and payments.
•Fulfill administrative and accounting obligations.
•Contact you regarding order updates or support requests.
•Legal Basis: Performance of a contract (processing purchases) and legal obligations (tax and compliance).
3. Marketing & Promotional Communications
•With your explicit consent, we may send you marketing emails, promotional offers, event invitations, and newsletters.
•Legal Basis: Consent (opt-in required under CAN-SPAM and similar U.S. regulations).
Your Rights Under CAN-SPAM:
•You can unsubscribe at any time via the “unsubscribe” link in our emails.
•We do not sell or share your email address with third-party marketers.
4. Competitions, Giveaways & Promotions
•We may process your personal data if you enter a contest, giveaway, or promotional event.
•Legal Basis: Performance of a contract (administering the event) and legitimate interest (engaging our audience).
5. Data Analysis & Service Improvements
•We may collect and anonymize interaction data for:
•Improving our services and user experience.
•Assessing the effectiveness of marketing campaigns.
•Conducting internal statistical analysis.
•Legal Basis: Legitimate interest (business improvement and analytics).
6. Other Purposes
• Any other purpose for which you have provided explicit consent.
• You may withdraw this consent at any time.
DATA COLLECTION REQUIREMENTS
•Providing Personal Data is optional; however, failure to provide it may impact your ability to use certain services (e.g., placing orders, participating in promotions, or receiving newsletters).
•Required fields will be marked (e.g., “*”) to indicate essential information needed for specific actions.
PROCESSING METHODS
Your Personal Data will be processed in compliance with U.S. privacy laws, using electronic, automated, and manual methods. Processing will be carried out strictly in accordance with the purposes for which the data has been collected, utilizing:
•Databases and electronic platforms managed by us or authorized third parties (appointed as Data Processors).
•Integrated IT systems owned by Spectra Coffee USA and third-party service providers.
•Websites and online tools used for transactions, communication, and analytics.
Your Personal Data will only be processed by trained and authorized personnel under strict confidentiality and security protocols. We implement technical and organizational measures to ensure a level of security appropriate to potential risks associated with data processing.
Personal Data is processed primarily at Spectra Coffee USA’s offices and at locations where our Data Processors operate.
RECIPIENTS OF THE DATA
Your Personal Data may be shared or processed by:
• Employees and authorized personnel at Spectra Coffee USA.
•Third-party service providers that process data on our behalf (appointed as Data Processors).
As a result, your Personal Data may be transferred and processed in the United States and other jurisdictions where our vendors maintain business operations.
We use contractual safeguards to protect your data when transferring it outside of the U.S. However, under U.S. national security laws, certain government agencies may access personal data stored within U.S. jurisdiction. While we take measures to protect your data, these safeguards may be overridden by law enforcement, court orders, or other legal requirements.
If you have questions about how your data is handled across jurisdictions, please contact us using the details provided in this Privacy Policy.
A list of our Data Processors is available upon request by contacting us at [email protected].
Additionally, we may disclose Personal Data to law enforcement or judicial authorities where required by law or for fraud prevention purposes.
DATA STORAGE & RETENTION PERIODS
To ensure compliance with necessity and proportionality principles, we retain Personal Data for specific time periods based on the purpose of collection:
1. Website Registration & User Accounts
• Your account data will be stored for as long as you remain a registered user.
• If your account remains inactive for 24 months, we may delete it.
2. Transactions & Purchases
• Invoice & purchase records are stored for at least 10 years to comply with U.S. tax and legal obligations.
3. Marketing & Promotional Data
•Profiling & targeted advertising data (if consent was given) will be stored for 12 months for profiling purposes and 24 months for advertising.
• If no consent was given, data will be anonymized and used for statistical analysis only.
4. Competitions & Giveaways
•Data collected for giveaways and contests will be stored for the duration of the promotion and an appropriate period afterward to ensure proper fulfillment.
•Legal and tax-related contest records will be retained as required by U.S. law.
5. Customer Support & Inquiry Management
•Data provided in customer service requests will be stored until the inquiry is resolved and then deleted unless further contact is required.
THIRD-PARTY DATA PROCESSING & SHARING
We may share your Personal Data with third-party service providers to facilitate services such as:
• Payment processing (e.g., Stripe, PayPal, Shopify Payments).
• Shipping & logistics (e.g., UPS, FedEx, USPS).
• Marketing & analytics (e.g., Google Ads, Meta, email marketing providers).
• Fraud detection & security monitoring (e.g., payment fraud prevention tools, website security providers).
These third-party vendors are contractually required to handle your Personal Data securely and in compliance with applicable laws.
DATA OF MINORS
Spectra Coffee does not knowingly collect, process, or solicit the Personal Data of minors under 13 years of age, nor do we intentionally establish communication with them. Our website and services are intended for individuals aged 13 and older.
If a minor under 13 years of age has provided Personal Data without verifiable parental consent, we ask that the parent or legal guardian contact us immediately at [email protected] so we can delete the information.
For minors aged 13 to 16, we do not sell or share their Personal Data without explicit opt-in consent, as required by CCPA (if applicable). Parents and guardians are encouraged to monitor their children’s online activities to ensure compliance with this policy.
USER RIGHTS UNDER U.S. PRIVACY LAWS
Under CCPA, California residents (and where applicable, other U.S. users) have the following rights regarding their Personal Data:
1.Right to Know – You can request confirmation of whether we process your Personal Data and receive a copy of the information we hold about you.
2.Right to Withdraw Consent – You may withdraw your consent for data processing at any time.
3.Right to Access, Correct, or Delete Data – You can request access to, correction of, or deletion of your Personal Data.
4.Right to Object to Processing – You may object to the use of your data for specific purposes, such as direct marketing.
5. Right to Data Portability – You may request your Personal Data in a structured, machine-readable format.
6. Right to Non-Discrimination – Exercising your privacy rights will not result in any denial of services or discriminatory treatment.
Opt-Out of Sale or Sharing of Data
•Spectra Coffee does not sell Personal Data.
•If you are a California resident and would like to opt out of the sharing of your data for advertising or analytics, you may submit a request at [email protected].
HOW TO EXERCISE YOUR RIGHTS
To exercise your privacy rights or request further information, you can:
1. Email us at [email protected]
2. Mail your request to:
Spectra Coffee USA, LLC
[City, State]
United States
We will respond to verifiable consumer requests within 30 days, as required by law.
DATA BREACH NOTIFICATION
In the event of a data breach that poses a real risk of significant harm, Spectra Coffee USA will:
✔ Notify affected users as soon as possible.
✔ Report the breach to relevant authorities (if legally required, such as under U.S. state-specific data breach laws).
✔ Take immediate action to secure affected systems and prevent further unauthorized access.
If you believe your Personal Data has been compromised, please contact us at [email protected].
CHANGES TO THIS PRIVACY POLICY
Spectra Coffee may update this Privacy Policy to reflect changes in laws, regulations, or business practices. If significant updates are made, we will:
•Post the revised policy on our website with an updated “Last Modified” date.
•Notify users by email or via our website (where required by law).
We encourage users to review this policy periodically to stay informed about how we handle personal data.